Frequently Asked Questions

How long does it take to set up a new account?
How long does it take before my domain name is active?
Does IDS offer web page design services?
Does IDS handle domain registration?
Can I transfer my existing domain?
Will I have unlimited access to update my pages?

How long does it take to set up a new account ?

Once an account is set up, an activation notice will be sent you via e-mail including a user id, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.

Back to the top

How long does it take before my domain name is active?

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All Internet providers must update their records (DNS tables) to reflect new site locations. This is called "DNS propagation."

Back to the top

Does IDS offer web page design services?

Yes. Many of our hosting customers use our design staff as a springboard for technical or design issues that they are unfamiliar with.

Back to the top

Does IDS handle domain registration?

Yes. We provide this service free of charge to our customers. If you would like us to assist you with your InterNIC registration, give us a call at 817.704.3673 or e-mail the domain name that you wish to register. You do NOT need to submit a registration or modification template to the InterNIC as this will only delay your request.

Back to the top

Can I transfer existing domain name to your servers?

Yes. When you place your order be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service at the present site while waiting for InterNic to complete the transfer. We will provide you with a temporary IP address so you can mirror the site on our server. All e-mail and web pages will still be accessed from the current site. When InterNic announces the completion of the transfer there is a 72 hour DNS propagation period where visitors could end up at either site. At the end of the 72 hours you should contact the previous host to have them delete the old domain from their records and update their DNS record.

Back to the top

Will I have unlimited access to update my pages?

You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

Back to the top